Privacy Policy

Who we are

Our website address is: https://flaskstore.com.au.

Trading name

FlaskStore.com.au, FlaskStore.com, TheOnlineGiftsCompany.com, Palladiumweddingringstore.com, FlaskStore.com, David-Louis.com, Tankardstore.com, Metalchic.com, FlaskStore.ie, TankardStore.ie and Gifts Of Distinction are trading names of David Hendley, Birmingham, England.

Privacy

FlaskStore does not share its customer details with any other businesses.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

By using our contact forms you consent to FlaskStore storing and using your personal information to get back in touch with you.

Newsletter Subscriptions

We use MailChimp to process our newsletters to send your news, offers, discounts, new product information etc.. You can unsubscribe at any time. Read more: MailChimp cookie policy, MailChimp privacy policy & Mailchimp terms.

Chat System

Our customer chat system does not collect personal information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. What are cookies? Cookies are small text files that are stored in your browser and are used by most websites, including this website, to help personalise your web experience. Some features on this website will not function if you do not allow cookies. You can learn more about cookies at: WhatAreCookies.com.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We use Google Analytics to analyse how visitors use our site in aggregate form. Google Analytics uses cookies to identify unique visitors and record how they use a website. It does not collect any personally identifiable information and does not track movements between different websites. You can “opt out” of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) to block Google Analytics on all websites, or you can configure your browser to block cookies.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Our address is: 23 / 24 Warstone Lane, Hockley, Birmingham, B18 6JQ, UK

Additional information

How we protect your data

We use SSL technology to protect your information.

eCommerce Purchases

When you purchase products on this website we keep a record of the transaction for six years. We use the information to process your purchases and to contact you in the event of a query regarding you order. We collect the minimum of information required to make the transaction.

eCommerce Account

You can purchase from our website without opening an account. We also offer the option to open an account for ease of recurrent purchases. You can delete this account at any time or request us to do so my emailing sales@flaskstore.com

Information Deletion and Records

You can request a copy of all personal information we hold on you and request that information to be deleted by contacting sales@flaskstore.com with your request.

Cart Reminders and Email Communication

By opening an account with us you agree to us contacting you regarding Shopping Cart additions and other business issues regarding purchases from us.

What data breach procedures we have in place

We will contact the data protection commissioner and inform you at our earliest opportunity in accordance with the law.