23 Warstone Lane, Birmingham, B18 6JQ

Australia Orders Hotline: +44 121 233 4757 (UK Time)

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery options and charges?

We offer a choice of two delivery options:

  • Standard 10 Day Delivery – AUD €30
  • Express 5 Day Delivery – AUD €45*

*Express delivery also includes online order tracking.

How long will delivery take?

Delivery takes up to 5 or 10 days depending on delivery option chosen, Express 5 Day Delivery or Standard 10 Day Delivery.

Do I receive an online tracking number for my order?

If you opt for Express 5 Day Delivery we will send you an online order tracking number by email as soon as we ship your order.

What payment methods are accepted?

We use PayPal & Stripe to process our payments. You can pay with your credit or debit card if you don’t have a PayPal account.

What happens after ordering?

We will engrave & ship your Personalised Hip Flask today! You will receive your order in 5 or 10 days depending on the whether you opted for Standard 10 Day Delivery or Express 5 Day Delivery.

Is my data protected?

We protect you information using RapidSSL. Our RapidSSL Certificate employs industry-standard 128/256-bit encryption strength and a 2048-bit signature key.

Send us an email


    We will reply to you within one working day.